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FAQ & Knowledge Hub
Frequently Asked Questions
Everything you need to know about our subscription tiers, platform fee structure, Escrow safety guarantees, and compliance workflows.
Every participant (Recycler, Aggregator, Trader, Bulk Generator) chooses a subscription tier aligned with their business volume and operational needs.
- Marketplace Privileges: Instant access to publish scrap sales listings or place verified purchase bids.
- Compliance Automation: Proforma contracts, digital weighbridge verification, and CPCB-compliant EPR credit workflows.
- Zero Lock-in: Upgrade, downgrade, or renew your subscription tier anytime from your Customer Dashboard.
100% Transparency Guarantee: There are zero hidden fees. You only pay your declared subscription plan plus the standard platform transaction fee (clearly displayed upfront on every bid modal and generated contract). What you see is exactly what you pay.
Our integrated Razorpay Escrow engine guarantees financial security for both parties:
- For Sellers: The buyer must deposit 100% of order value in Escrow before logistics dispatch. Payment release is guaranteed upon material delivery.
- For Buyers: Funds remain securely held in Escrow until you inspect the material and verify the weighbridge gross/tare weights via secure OTP.
To maintain an enterprise-grade, verified marketplace, the following KYC documents are reviewed:
- Valid GST Registration Certificate & Business PAN Card
- Pollution Control Board Consent / Authorisation (for Recyclers & Aggregators)
- Authorized Representative ID & Bank Account Verification for payout disbursements
Our compliance team reviews and approves submitted KYC records within 24 to 48 business hours.
Yes! Registered entities with dual-trading capabilities (such as Aggregators and Traders) can switch seamlessly between Selling Mode (managing scrap listings & receiving buyer bids) and Buying Mode (placing bids & tracking procurement orders) with a single click in the top header.
Yes. Verified transactions completed on ScrapEcoDeals generate CPCB-compliant digital EPR certificates, weighbridge verification dossiers, and certified circularity audit reports accessible directly from your Customer Dashboard.
Have a specific question about your entity or custom enterprise volumes?
Speak with our Advisory Team
Why Choose SED
Discover the advantage of partnering with ScrapEcoDeals
SED empowers generators, recyclers, and corporate processors with transparent price discovery, statutory compliance, and digital tools designed for scalable circular economy trade.
Industry Expertise
The SED Team has more than 20 years of experience in the Waste Management Sector for creation of this platform.
Custom Solutions
Customized requisition for sale and buy of materials and specifications for multiple pick locations, multiple delivery/ pick up personnel, handling multiple requisitions and transaction simultaneously for their business scalability. Material traceability and recording tracking, report downloads for business and ESG compliance data for the corporate customers.
Reliability & Trust
All Saler, buyers, users, customers are verified through Adhar and other required statutory licenses and certifications.